Privacy policy

Privacy Policy – basic. / Basic Supply Co

Last Updated: March 1, 2026

At basic. , your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Shopify store, make a purchase, or otherwise interact with us (the "Services").

By using our Services, you agree to this Privacy Policy. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, use, and disclosure of personal information.

1. Information We Collect

We may collect personal information including, but not limited to:

Contact Information: Name, email, billing and shipping information, phone number
Payment Information: Payment card or account details, transaction information (processed securely by Shopify/Printful)
Account Information: Username, password, preferences
Order & Usage Information: Items viewed, added to cart, purchased, returned, or exchanged
Communications: Messages, customer support inquiries
Device & Usage Data: IP address, browser, device, and website interactions

We collect this information directly from you, through automated tools (cookies, analytics), and via our service providers.

2. How We Use Your Information

We use your information to:

Provide, process, and fulfill orders
Communicate with you about orders, accounts, or products
Improve your shopping experience and personalize content
Send marketing or promotional emails only if you opt in
Detect and prevent fraud, unauthorized activity, and illegal activity
Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share information with:

Service Providers: Shopify, Printful, payment processors, shipping providers
Legal & Safety Reasons: To comply with law, protect our rights, or enforce our policies
Business Transactions: In case of mergers, acquisitions, or similar events

4. Cookies & Tracking

We may use cookies, pixels, and similar tools to:

Improve website functionality
Analyze site usage and performance
Deliver personalized marketing content if opted in

You can manage or disable cookies through your browser settings.

5. Marketing & Email

If you subscribe to marketing emails or newsletters:

You can unsubscribe at any time via the link in emails
Emails are used only for communications from basic.
We never share your email with third parties for marketing

6. Your Rights

Depending on your location, you may have rights to:

Access, correct, or delete your personal information
Request data portability or limit processing for marketing
Opt-out of targeted advertising or promotional emails

You can exercise these rights by contacting us at: maqorfulfillment@gmail.com

7. Security & Retention

We implement industry-standard measures to protect your information.
Payment processing is handled securely by Shopify and our partners.

We retain personal information only as long as necessary for legal compliance, order fulfillment, or business purposes.

8. Children’s Privacy

Our Services are not intended for children under 13.
We do not knowingly collect personal information from children under the age of majority in your jurisdiction.

9. International Transfers

Your data may be stored or processed outside your country of residence. We rely on recognized transfer mechanisms (e.g., EU Standard Contractual Clauses) when required.

10. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of other sites.

11. Changes to This Policy

We may update this Privacy Policy as needed. Updates will be posted on this page with a new “Last Updated” date.

12. Third-Party Data Sharing

We may share limited user data with third-party platforms for analytics, advertising, and performance optimization, including services such as Facebook (Meta Platforms Inc.). This may include device information, cookies, browsing behavior, and interaction data for the purpose of ad delivery, measurement, and optimization.

Tracking Technologies
We use cookies, pixels, and similar technologies to improve user experience, analyze traffic, and support marketing activities.

User Rights
Users may opt out of data tracking and targeted advertising through platform settings and browser privacy controls.